Resolved -
The connectivity issue affecting administrative operations on AWS-hosted clusters has been fully resolved. All AWS clusters are now fully operational with both database operations and administrative functions available.
We apologize for any inconvenience caused during this incident and thank you for your patience.
Sep 14, 01:26 UTC
Investigating -
We are currently experiencing connectivity issues between our cloud environments that are preventing administrative operations on AWS-hosted clusters.
Impact: Cluster management functions (provisioning, scaling, configuration updates, and administrative tasks) are temporarily unavailable for AWS clusters.
Services Unaffected: All databases remain fully operational with no impact to application connectivity, data access, or query performance.
Status: Our engineering team is actively working to restore full functionality. We will provide updates as progress is made.
Next Update: Within 2 hours
We apologize for any inconvenience and appreciate your patience as we resolve this issue.
Sep 14, 00:47 UTC